Frequently
Asked Questions
What
safety equipment do you carry
onboard?
Each yacht does carry full safety
equipment, to include lifejackets,
life rings, a life raft and
safety flares. The deck crew
are trained in First Aid and
Safety Drills at sea. Our yachts
also carry fire extinguishers,
fire blankets and a First Aid
Kit.
Additionally, our yachts are
equipped with the latest navigation
and communication aids including
VHF Radios.
How
about my privacy on board?
We respect your privacy at all
times, should you require complete
discretion of our crew, we will
ensure they stay out of your
way.
How
many years experience does the
crew have?
All our crew are well experienced
and hold all the required qualifications
to perform there duties on board.
All our crew also has fire safety
management, and first aid survival.
How
much should I tip the yacht's
crew?
It is common to tip the crew
5% of the charter fee. The amount
is always at your discretion.
Feel free to show how much you
have appreciated it. You will
invariably find that the crews
do work hard for you and appreciate
these gratuities.
Should
I bring towels?
Our boats are like hotel rooms.
Your berths are made up. There
is a set of fresh towels for
all guests onboard should you
wish to indulge in some swimming
or water
sports.
What
is the ideal length of a cruise?
We recommend all our guests
to take at least 4+ hours to
enjoy there cruise.
Do
I really need to bring ID?
To comply with UAE Coastguard
Regulations,
all cruise passengers must carry
proof of identity (Passport,
Copy of Passport, or UAE Driving
Licence) for inspection prior
to departure.
What
is the ideal length of a cruise?
We recommend all our guests
to take at least 4+ hours to
enjoy there cruise.
What
area will it be covering?
This depends on the number of
hours and if you have any particular
requirements, the typical cruise
covers palm jumeriah, world
islands, the atlantis, burj
al arab, Dubai marina lagoon.
What
if I get sea sick?
If you are not to keen on the
sea, we have on board sea sickness
tables, theses should be taken
prior to departure, please ask
the crew they will be more then
happy to assist.
How
many people can it carry?
Xclusive
I maximum of 20 guests
on board & xclusive
II maximum of 30
guests on board.
What
is the weather is bad?
If the weather is moderate we
will try to perform the charter
as close as to the cruise route
as possible, in the event the
weather is not suitable for
sail a credit note for the charter
will be issued against any future
date. please see our
terms
and conditions
Is
alcohol allowed?
Alcohol is permitted providing
the guests brings at there own
discretion.
What
type of selection do you offer
with the lunch / dinner menu?
Soft drinks and light refreshments
are included however we suggest
you add assorted
canapes to your charter,
however we can customize a complete
menu to suite your requirements.
Do
you offer music on the yacht
so that we can arrange a small
disco party as well?
Yes we have on board 16 speaker
Bose sound system, which plays
audio cd's & dvd's. Feel
free to bring your own music
selection.
Is
there any thing extra?
We have a range of extras including
luxury transportation, floral
arrangements, birthday cakes,
and laser lights; please contact
us for more information
Where
do I board from?
Boarding is from Dubai marine
yacht club, located in Dubai
marina, where we will meet and
greet and take you to the yacht
What
time should I arrive?
We recommend all guests to arrive
at least 30mins prior to departure
time, to avoid any delays
How
far in advance do I need to
book the yacht?
Ideally you should book your
charter as soon as possible
to avoid non availability.
What
are your booking terms &
condition?
Please read our booking terms
and conditions, this will need
to be signed prior to departure.
What
are you payment method?
We accept credit cards, cheques,
& cash payment. Payments
must be made in advance to ensure
reservation of date & time.
When
will the balance amount be due?
The balance payment is required
24hours prior to departure time.
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